Acceptance of Terms
These Terms & Conditions govern your use of NorthStarPlayCanada.com. By accessing the site, you agree to use it in accordance with these terms and applicable law. If you do not agree, you should not use the site. The website is intended to provide information about physical NorthStar Play Canada gaming and entertainment venues, their services, promotions, membership information and responsible gaming resources.
These terms apply to the website itself. Additional terms, house rules, regulatory requirements, promotional conditions or membership conditions may apply when you visit a physical venue or participate in a specific program.
Website Purpose
The purpose of this site is informational and marketing support for physical venues in Canada. It provides location details, opening hours, descriptions of machine categories, general promotion information, NorthStar Club information, amenities, responsible gaming information and contact options.
Content is designed to help visitors plan an in-person visit. It is not intended to replace venue notices, regulator requirements, identification checks or the official terms of a specific promotion.
No Online Gambling
NorthStarPlayCanada.com does not provide online gambling, online betting, sports betting, deposits, withdrawals, live casino play, real-money online games or registration for an online gambling account. No slot or gaming machine can be launched for real-money play through this website.
References to gaming machines describe physical entertainment available at participating venues. Any third-party link that leaves this website is outside the site and is subject to its own terms.
Physical Venue Information
Venue pages and cards may include addresses, telephone numbers, opening hours, facilities and descriptions. Operational details can change because of holidays, maintenance, local rules, events or other circumstances. Visitors should confirm time-sensitive details before travelling when a change would materially affect their plans.
Physical venue access is subject to the rules that apply at that location, including age requirements, identification requirements, conduct rules and any regulatory restrictions.
Age Requirements
Gaming age varies by Canadian province or territory. The site age gate is an informational access control and should not be interpreted as a statement that one age applies everywhere in Canada. Visitors are responsible for meeting the legal age requirement that applies where the relevant venue is located.
A physical venue may require valid government-issued identification and may refuse entry or participation where age or eligibility cannot be verified.
Venue Access
Entry to a venue may be subject to capacity, operating hours, responsible gaming measures, self-exclusion rules, safety requirements, identification checks and standards of conduct. A venue may restrict or refuse access where permitted or required by law or policy.
Visitors must follow instructions from venue staff and any posted rules. Accessibility needs can be discussed with the relevant location before a visit so that available facilities can be explained.
Gaming Information
Descriptions of classic reels, video games, multi-game machines and linked machines are general. The exact machine mix can vary by location and over time. Nothing on this website guarantees that a specific machine, theme, feature or configuration will be available when you arrive.
Gaming outcomes involve chance and should not be treated as a source of income. Information on the site is not financial advice and does not promise winnings, returns or a particular result.
Promotions
Promotions may be offered at selected locations for limited periods. Eligibility, dates, participation requirements, prizes or benefits, exclusions and other conditions can vary. The short descriptions on this website are not a substitute for the full terms provided for a particular promotion.
Where there is a conflict between a general website description and the official conditions for a specific promotion, the official conditions and applicable law govern. Participation may require proof of age or NorthStar Club eligibility.
NorthStar Club
NorthStar Club is described as a venue-based membership program for eligible visitors. Membership may involve separate registration, identity checks, communication preferences and program rules. Benefits may differ by venue and are not guaranteed to be available at every location or on every visit.
A membership relationship does not create an online gambling account through this website. Program terms may be changed, suspended or discontinued in accordance with applicable terms and law.
Intellectual Property
The website design, original text, logos, graphics, icons and other site materials are protected by intellectual property laws to the extent applicable. You may access the site for personal, lawful information purposes. You may not copy substantial site content, remove rights notices, impersonate the brand or use site assets in a misleading way without permission.
Third-party names or resources, where referenced, remain the property of their respective owners.
Acceptable Use
You must not attempt to interfere with the operation or security of the site, probe systems without authorization, distribute malicious code, scrape the site in a manner that disrupts service, submit unlawful content, impersonate another person, or use contact channels for harassment or fraud.
Automated access that causes unreasonable load or bypasses ordinary controls may be restricted. We may take reasonable technical measures to protect the site and its users.
Third-Party Links
The website may link to external mapping, support, regulatory or informational resources. External sites are operated independently and may have different terms, privacy practices and accessibility standards. A link is provided for convenience and does not mean NorthStar Play Canada controls or guarantees the external content.
Use of an external site is at your own discretion and subject to that site’s terms.
Accuracy of Information
We aim to keep website information clear and useful, but operational information can change and errors may occur. We do not guarantee that every item will always be complete, current or free from typographical error. Time-sensitive details should be confirmed where important to your visit.
If you notice information that appears incorrect, you may contact us so it can be reviewed.
Website Availability
We may maintain, update or suspend parts of the site without continuous availability. Access can also be affected by hosting, network, browser, security or third-party service conditions. We do not promise uninterrupted access.
Where practical, we work to maintain core informational pages and accessible navigation, but temporary outages may occur.
Limitation of Liability
To the extent permitted by applicable law, NorthStar Play Canada is not responsible for indirect or consequential loss arising solely from use of this informational website, reliance on outdated operational information, or external third-party content. Nothing in these terms excludes rights or liabilities that cannot lawfully be excluded.
Gaming participation at a physical venue is subject to applicable law, venue rules and the inherent risk of loss associated with gambling. Visitors remain responsible for setting personal spending and time limits.
Changes to Terms
We may update these Terms & Conditions as website features, policies or legal requirements change. Updated terms will be posted on this page. The date of the page version may be reflected through website publication records or change notices.
If a change materially affects a separate membership or promotion, the applicable program may provide its own notice under its terms.
Applicable Law
These terms are intended to operate consistently with applicable Canadian law and the law of the province or territory relevant to a particular activity. Mandatory consumer, privacy, accessibility and gaming laws continue to apply where they cannot be varied by contract.
Because gaming regulation differs across Canada, venue-specific regulatory requirements may be more detailed than these website terms.
Contact
Questions about these Terms & Conditions can be sent to [email protected] or raised through the website contact form. For location-specific issues, identify the venue concerned so the enquiry can be directed appropriately.
For responsible gaming assistance, use the Responsible Gaming page and official province- or territory-specific resources rather than relying solely on general website content.